EKANBAN® integrated logistics model at Santa Maria's Hospital
The Santa Maria Hospital, along with BIQ Health Solutions, launched, in November 2005, a process of Rationalisation of Logistics Process regarding clinical, accommodation and administrative consumption.
The Santa Maria Hospital presented a great challenge in terms of logistics, given its size and age. The communication and handling of material between different departments are very limited due to the limited motion presented by the vertical building.
Another difficulty is the one faced by virtually every hospital in Portugal: the need for a warehouse wasn't foreseen at the time of the construction. Therefore, warehouses are generally adaptations of other areas that were built for other means, which tends to make their configuration inappropriate for this use. This was the case at HSM: so much so that another warehouse had to be built.